The Terms and Conditions Machupicchu ensure a transparent relationship between our agency and our travelers. Machupicchu Mountain Tours provides high-quality services to all our clients. Consequently, we establish these clear guidelines to protect your interests. Please read each section carefully before you book your adventure.
Booking Prices and Payments
First, our booking prices include only the services you contract. We detail these services in your vouchers and tickets. However, local taxes or government fees may change without prior notice. You must verify and pay these charges to the relevant authorities. Furthermore, you must present a valid credit card at check-in. This card must belong to the corresponding cardholder. Service providers use this card for any required guarantees during your stay. Therefore, these rates may vary depending on the service duration.
Cancellations and Refund Policies
Secondly, airlines and hotels govern any changes or cancellations. Therefore, refunds may be partial or non-existent depending on the provider. These Terms and Conditions Machupicchu follow the specific timeframes of each hotel. You must inform yourself about these conditions before making a reservation. To request a refund, please contact your sales channel directly. Furthermore, you can visit our office or call our official phone number for immediate help.
Our Responsibilities as Intermediaries
Moreover, Machupicchu Mountain Tours does not assume liability for external factors. These factors include weather phenomena, natural disasters, or security issues. Consequently, we are not responsible for circumstances beyond our control or force majeure events. We also do not accept responsibility for defects in your personal documents. This includes passports, visas, or medical insurance. If you abandon your trip due to irregular documents, you must cover the resulting expenses.
Customer Obligations and Vouchers
Finally, we only commit to fulfilling the services in your vouchers. Any additional expenses remain your exclusive responsibility. Furthermore, you assume responsibility for services you contract with third parties. Our sales advisors provide all the necessary information about travel documents. We act as an intermediary in providing these services. Consequently, our responsibility remains limited to the quality of the intermediation. Therefore, you must carry your vouchers during the trip. These Terms and Conditions Machupicchu protect your investment and ensure a high-quality experience today!